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Our services are designed to be packaged so that you know what to expect and how much it will cost you.  Because all the research has already been done, you won't be paying for that.  All you will be paying for is what we deliver in terms of improvements and cost savings to you.


The Outsourcer Audit

How do you know if your outsourced call centre partner is really working for you?  We have a structured methodology which examines key areas and recommends short, mid and long-term improvements.

Safe Switch: If you want to move from one outsourcer to another, try our "Safe Switch Program" to remove the risk & headache
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Vendor Selection

With so many vendors, how do you go about selecting the right location and the right vendor.  We have a proven methodology.
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To offshore or not to offshore?

Many companies want to offshore but many have made grave errors in their choice of both location and vendor.  Why not examine news way of benefiting from offshoring without the risks?
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SERVICES ABOUT US SOLUTIONS CLIENTS

welcome to info valley limited

Info Valley Limited help bridge the information gap between vendors of outsourced call centre services and their clients.

We specialise in the following:

- Vendor Selection

- Vendor Management

- Project Set-Up

- Process Engineering and re-engineering

- Vendor Audit

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CLIENTS
welcome to our services
making the most out of outsourcing.
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Delivery is Everything!
NEWS & EVENTS CONTACT

Multisourcing
27.05.2005
Multi-sourcing is one of the key ways to improve performance among your outsourced partners.  Most companies end up multisourcing by mistake but here are some tips
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