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Info Valley Limited
was formed in 2003 to assist companies in managing
their relationships with their outsourced call
centre providers. As we have progressed, we
continually to offer vendor management services but
also offer vendor selection and call centre audits.
Now, we are the world's leading sourcing specialists
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The Outsourcer Audit
How do you know if your outsourced call centre
partner is really working for you? We have a
structured methodology which examines key areas
and recommends short, mid and long-term
improvements.
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Safe Switch: If you want to move from one outsourcer to
another, try our "Safe Switch Program" to
remove the risk & headache
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Vendor Selection
With so many vendors, how do
you go about selecting the right location and the
right vendor. We have a proven methodology.
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To offshore or not to offshore?
Many companies want to offshore but many have
made grave errors in their choice of both location
and vendor. Why not examine news way of
benefiting from offshoring without the risks?
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"It's often very difficult
to understand the workings of outsourced call
centre vendors. We guarantee that we
will reduce that information gap"
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CLIENTS
welcome to our services
making the most out of outsourcing.
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Delivery is
Everything! |
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Global Network Conference
12.05.2005
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Some text on your company can go here. Please
replace this with your original content. Some
text on your company can go here. Some text
on your company can go here.
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Multisourcing
27.05.2005
Multi-sourcing is one of the key ways to improve
performance among your outsourced partners.
Most companies end up multisourcing by mistake but
here are some tips
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